Privacy Policy

At Shri Radhika Palace – Hotel & Guest House, we respect your privacy and are committed to protecting the personal information shared with us.

  1. Information We Collect
    When you contact us or make a booking, we may collect information such as:
    Guest name
    Mobile number
    Email address
    Check-in and check-out dates
    Number of guests
    Identification details required for hotel check-in
    Other information voluntarily provided by the guest
  2. How We Use Your Information
    The information collected may be used for:
    Processing and managing room bookings
    Confirming reservations
    Communicating with guests regarding their booking
    Providing hotel services and support
    Complying with applicable legal and regulatory requirements
    Improving our services and customer experience
  3. Protection of Information
    We take reasonable measures to protect guest information from unauthorized access, misuse, alteration, or disclosure.
  4. Sharing of Information
    We do not sell or rent guests’ personal information. Information may be shared only when necessary to provide services, process payments, comply with legal requirements, or protect the rights and safety of the hotel and its guests.
  5. Payment Information
    Where online payment facilities are used, payment transactions may be processed through third-party payment service providers. We do not intend to store complete card or banking credentials on our website.
  6. Cookies
    Our website may use cookies or similar technologies to improve website functionality and user experience.
  7. Third-Party Services
    Our website may contain links or services provided by third parties. We are not responsible for the privacy practices or policies of third-party websites.
  8. Children’s Privacy
    Guests under the applicable age should use our services under the supervision or consent of their parent or legal guardian, where required.
  9. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be published on this page.
  10. Contact Us
    If you have any questions regarding this Privacy Policy, please contact us:
    Shri Radhika Palace – Hotel & Guest House
    Phone / WhatsApp: 9719018792
    Email: udragav12@gmail.com
    Address: Shri Bankey Bihari Enclave, Chatikara Road, Vrindavan, Mathura – 281121, Uttar Pradesh